In the current scenario of global competition, the role of ‘soft skills training’ in development and growth of students is immense. To enhance professionalism among students, ‘soft skills training’ has been identified as the key factor.
Training in the areas such as Communication skills, Email etiquette, telephone etiquette, listening skills etc. help the students to become good professionals of future.
Soft skills encompass good written and verbal communication skills; the capacity to empathize with others; the ability to collaborate and negotiate; and the willingness to solve problems and resolve conflicts.
Sometimes called people skills or interpersonal skills, soft skills also include situational awareness. This means one has the ability to read a situation as it unfolds, consider the appropriate ways to respond and select the responses that will yield the best result for all involved.